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MFT Platform Server - "The specified protocol is invalid or unknown" Error


A. K. Puvvada

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One of our remote MFT Platform Server client is throwing the below error for all files.

"An internal communications error occurred. Error : -1073217532; The specified protocol is invalid or unknown."

Occasionally, The CPU Usgae of MFT Service on the remote server is also exploding to 95-99% and we had to restart the MFT Service to bring it down.

Even after the restarts, the files still fail with the above error. The error is constanat all the time with or without CPU usgae highs.

Any help to identify the root casue is appreciated.

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