TEA is not able to update the status of BwAgent from Unreachable to Running if EMS restart

[Dieudonne -]

Someone have the same problem

If the EMS is restarted, TEA is not able to update the status of BwAgent from Unreachable to Running.

My configuration (BW, TEA, EMS) installed on 3 different servers to reproduce the bug.

TEA 2.3 + last hotfix

EMS 8.4

BWAgent (BW 6.5.1) register with TEA

Agent EMS register with TEA

 

Status at the test init

-------

BWAgent (AX-ESB-BW1-DEV) ====> Running

EMS Tea Agent ====> Running

EMS ====> Running

 

Action to reproduce the problem:

 

1 - Stop EMS Instance

Logout from TEA and Login to TEA to check the new status of BWAgent.

 

Status

-------

BWAgent (my host) ====> From TEA i cannot have information about BWAgent - nothing to see - i can use API to confirm that Agent is stopped

EMS Tea Agent ====> Running

EMS Intance ====> Stopped

 

2- start EMS Instance after about 1 minute

 

New Status

-------

BWAgent (my host) ====> Unreachable

EMS Tea Agent ====> Running

EMS ====> Running

 

 

Conclusion: The BWAgent is Running, but in the TEA the status is always Unreachable. Then I can conclude that TEA is not able to update the status of BwAgent from Unreachable to Running.

 

I can see from result API that the agent is Running but, TEA [

{

"name": "AX-ESB-BW-DEV",

"state": "Running",

"tibcoHome": "----------",

"pid": "3268",

"version": "6.5.1",

"description": "TIBCO ActiveMatrix BusinessWorks version 6.5.1, build V9, 2019-02-06",

"installationName": "---------------",

"adminMode": "enterprise",

"configState": "InSync",

"machineName": "AX-ESB-BW-DEV",

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