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Unable to install Engine on DataSynapse GridServer 6.3.1.170266


Jian Zhang

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Hi,

We downloaded MSI Installer for 64-bit Windows platforms from links in http://localhost:8080/livecluster/admin/control/base/download.jsp. But when we installed it, we got the following error:

Product: DataSynapse Engine x64 -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action _701F2AB7_C6D9_4765_9AC2_D8ACA39F0D33, location: C:TIBCODataSynapseEnginesetuphelp.exe, command: **********

 

GridServer version is 6.3.1

OS is Windows Server 2012.

 

Can we get help on that Thanks.

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