0 There is an issue with printing and export to PDF:

Spotfire 5.0

There is an issue with printing and export to PDF: when a text area includes a property (Spotfire method for displaying a dynamic field), it does not print correctly.  While researching, I found that this is an issue in 3.3 (production) as well, but it is handled differently:

3.3: does not display anything (leave blank)

5.0: print text that says ?This visualization uses Javascript.  Enable Active Scripting under Internet Options in the Control Panel to display the visualization.?

I see this in both IE and Firefox on my desktop and cannot change my desktop settings.

When I log into Prod from outside the firewall, the print option works as expected (ie displays plan name and date info instead of leaving it blank).

Any ideas?

3 Comments

When viewing the original report in the browser everything is correct.

The problem is only when exporting to a PDF or Powerpoint etc. The text in our text boxes display the error message indicated in the original post.
slemon - Mar 16, 2016 - 6:48am ::
I think the error message is your answer. It seems that java is disabled or being restricted on your browsers. I would check with IT or your admins on this.
wirlybird - Mar 16, 2016 - 6:27am ::
We are having the same issue in Spotfire 6.5.2
slemon - Mar 16, 2016 - 6:19am ::
View More Comments + Add a Comment
Login