BOX API can't be used from non-interactive sessions

We're trying to set up Scribe Online with Microsoft Dynamics 365 for Operations/AX7. We have the connection successfully tested, but when trying to send data to AX we receive the BOX API error. Thinking this is at the user setup but can't quickly find anything. Anyone have tips or a link to the info to properly set up the integration user (Azure/AX)? Been trying to search but figure I'd post here too in case an answer came up here first.

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