Dashboard which accesses database does not function when viewed with Webplayer. Webplayer and Database connecting

When I try to run my dashboard, which accesses data from an external database, via the Webplayer, it does not function.

I get the error:

"Coud not load on-demand data for table XYZ [...] Failed to prompt using model: DataAdapterCredentialsPromptModel".

The dashboard works fine when accessed through the Spotfire application itself. It prompts the user for his database credentials if they are not already configured in his Spotfire installation.

How can this be resolved?.

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