JSViz works in my Spotfire Analyst.
But, It doesn't work in the Spotfire Web Player.
How can I fix this?
I really appreciate your help
Once you deploy the package on Spotfire Server, you need to go to 'Nodes & Services' and 'Update' the web player so that the web player also knows that JSViz exists.
See, all the components like Analyst, Web Player, Automation Services, they are clients of Spotfire Server. You deployed your package on Spotfire Server. Then when you opened your Analyst, the Analyst was updated and the JSViz package was fetched onto your desktop.
Similarly, something needs to be done so that the JSViz package is fetched by Web Player too. That 'something' will be the 'Update' of web player.
Ajey here, Its me who asked the web player issue again. Which package are you referring to. Is it JSViz package which is installed on client? If yes, I don't think so and I am not sure or told in any documentation to do the same on web player.
Could you please confirm or share any docs related to JSViz installation on web player if something is different from client instructions.
Are you sure you have deployed the package to the Web Player too?
I am having the same problem. JSViz is not working on web player. I built a sample sankey chart and able to see below error message.
This visualization is not supported in web clients. To use this visualization, open the analysis in the installed client.
Does it need any plugin/configuration settings required on web player side with respect to JSViz. Please share a sample report which can work on client and web player. Any info is greatly appreciated.
JSViz is most certainly supported on Web Player. @Natasha: What error are you getting?