"error retrieving/setting data - unable to retrieve notification monitor" message when attempting to access Site Settings

This is a new Insight 7.9.3 installation on Server 2016. ScribeInternal database is newly created on a remote SQL 2016 server. A domain user account is used for the Scribe services, all of which are running with no errors. UAC is off as is the domain firewall on the Scribe server.

 

The service account user is added to DCOM for the Scribe services and is a local admin on the box. The Scribe server name is correct in the appropriate Scribe tables. The Scribe service user is a sysadmin on the remote SQL server.

 

(2) Answers

Login