Error When trying to save configuration in Information Link.

Hello,

In "information link", i tried to save the configuration of  "data source(connect to Mysql)" and i got an error message below:  please give me some advice.


Error message: Data source could not be saved.

InformationModelException at Spotfire.Dxp.Forms:
org/aspectj/lang/Signature (HRESULT: 80131500)

Stack Trace:
  at Spotfire.Dxp.Forms.Data.InformationDesigner.NodeDesignerPanelControlBase.<>c__DisplayClass3.b__2()
  at Spotfire.Dxp.Forms.Data.InformationDesigner.DesignerForm.SaveSafely(Executor saveExecutor,
                                                                         CachedModelElement elementToSave,
                                                                         Control parentControl)

InformationModelServiceException at Spotfire.Dxp.Services:
org/aspectj/lang/Signature (HRESULT: 80131509)

Stack Trace:
  at Spotfire.Dxp.Services.WebServiceBase`1.InvokeService[T](ServiceMethod`1 serviceMethod,
                                                             ExceptionFactoryMethod exceptionFactoryMethod)
  at Spotfire.Dxp.Data.InformationModel.InternalInformationModelManager.AddElement(InformationModelElement element,
                                                                                   Boolean ignoreWarnings)

SoapHeaderException at System.Web.Services:
org/aspectj/lang/Signature (HRESULT: 80131501)

Stack Trace:
  at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message,
                                                                       WebResponse response,
                                                                       Stream responseStream,
                                                                       Boolean asyncCall)
  at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
  at Spotfire.Dxp.WebServices.ElementManagerService.addElement(IMElement element, Boolean ignoreWarnings)
  at Spotfire.Dxp.Services.WebServiceBase`1.InvokeService[T](ServiceMethod`1 serviceMethod,
                                                             ExceptionFactoryMethod exceptionFactoryMethod)

Best Regards

1 Comment

Before you save, can you click Test Connection and see what error is thrown in the pop-up?
Shaun Simon - Feb 23, 2016 - 11:42am
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(1) Answer

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