Failed to initialize the internal database: Error retrieving product id from the db

I'm running the Scripe setup on a new labtop.

I'm using my windows administrator account

I request a new imbedded database and it is installed fine and running.

This error comes when service Scribe Adminserverer is starting up, it fails withh error:

Failed to initialize the internal database: Error retrieving product id from the db

I can start Scribe workbench and see the database but when add site to Scribe console it fails.(probably because Scribe Adminserverer has failed).

I have ensure that my user is in group Scribe console users 

 

 

 

 

Attachments

AttachmentSize
Image icon scribe_cannot_connect_db.png251.69 KB
Image icon scribe_siteid.png68.17 KB
Login