Below is the content of that KB article
Changing the data type of the column element especially "date" / "datetime" used in a filter, can render the information link unusable. It will throw the following error.
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Error message: Could not open information link. ImportException at Spotfire.Dxp.Data: Failed to execute data source query for data source "Information Link Name".
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It also shows a similar exception error as below, in the details.
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InformationModelException at Spotfire.Dxp.Data: Failed to get data: Value 1/1/2018 cannot be converted to TIMESTAMP. (HRESULT: 80131500)
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Reason:
While creating such filters in the Information Links, the 'Data Type' that is set for the column element before creating the filter, will be considered as the only valid 'Data Type' for the current filter. Let's take an example scenario: Create a column element with 'Date' data type and add it to the information link as one of the filters. Now, the filter will only accept values in "Date" data type format (Ex: "1/1/2018"). If the data type of this column element is changed to something else , for example - from 'Date' to 'Date Time', and if a 'Date Time' value is entered for the filter (Ex: "1/1/2018 11:20:30 AM"), it will fail to open the Information Link and may throw the error as above.
Resolution:
If there is a need to use a new Data Type in the information link filter, the following steps need to be performed.
=> Remove the filter
=> Change the data type of the required column element
=> Save the column element
=> Create a new filter and based on the Filter Type set (Values or Range) ,set the required values accordingly