how to fix : Not able to save as Library Item in Spotfire 4.0.1

Not able to save as Library Item in Spotfire 4.0.1.

Getting below error : any help is appriciated ..

Error message: Could not publish OpenCasebyQueue.

LibraryException at Spotfire.Dxp.Framework:
An Internal Error has occurred.  (HRESULT: 80131500)

Stack Trace:
   at Spotfire.Dxp.Framework.Library.InternalLibraryManager.StartServiceRequest(String operation, RequestStartExecuter executer)
   at Spotfire.Dxp.Framework.Library.InternalLibraryManager.<>c__DisplayClass36.b__32()
   at Spotfire.Dxp.Framework.ApplicationModel.Progress.ExecuteSubtask(String title, ProgressOperation operation)
   at Spotfire.Dxp.Framework.Library.InternalLibraryManager.Save(LibraryEntry entry, Action`1 streamWriter, Fields fields)
   at Spotfire.Dxp.Application.AnalysisApplication.SaveAs(LibraryEntry entry, Document document, LibraryItemMetadataSettings metadataSettings, DocumentSaveSettings saveSettings)
   at Spotfire.Dxp.Forms.Application.FileUserActions.<>c__DisplayClass2.b__0()
   at Spotfire.Dxp.Forms.Application.FormsProgressService.ProgressThread.DoOperationLoop()

LibraryServiceException at Spotfire.Dxp.Services:
An Internal Error has occurred.  (HRESULT: 80131509)

Stack Trace:
   at Spotfire.Dxp.Services.WebServiceBase`1.InvokeService[T](ServiceMethod`1 serviceMethod, ExceptionFactoryMethod exceptionFactoryMethod)
   at Spotfire.Dxp.Framework.Library.InternalLibraryManager.<>c__DisplayClass36.b__34()
   at Spotfire.Dxp.Framework.Library.InternalLibraryManager.StartServiceRequest(String operation, RequestStartExecuter executer)

 

Thanks in Advance !

Arun

1 Comment

I would start by rebooting the servers. Are you trying to save over an existing file already in the library? If so then try deleting the one there and then save.
wirlybird - Mar 11, 2016 - 4:08am
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