HTML is working for some users but is not working for other users. Can someone help me understand why is this happening?

For most of my users (including me) HTML is working fine but for some users, HTML is not working.  

<P align=center><BR><IMG style="HEIGHT: 60px; WIDTH: 205px" border=0 src="011f60f7b5ea4530910f9863ca7c940d.png" width=663 height=260 >&nbsp; <BR><FONT color=#000000 size=6 face=Cambria>Heading<BR></FONT></P><P align=right><SpotfireControl id="1a94383325cb472294e7b1f4a3f05d09" /> </P>

Below is the error message:
"Spotfire.Dxp.Application.Visuals.HtmlTextArea - GetSanitizedHtmlContent for text area 'Text Area' on page 'Landing Page': HTML sanitation discovered 2 issue(s): Ln 0, Ch 20: Parse error: 'End tag </img> was not found'. Ln 0, Ch 21: The element 'img' is not supported."

It looks like that the "<img>" tag is not working for some users but I am not sure why it is not working.

Also since this is one of the default functionality of Spotfire, has anyone else ever faced this issue?


  • Issue was observed on web browser.
  • Spotfire version is v6.5

(1) Answer