Integrating AX with cloud based ticketing system via Scribe
Would it be possible to create a Scribe integration to allow for data to be pushed from AX into a cloud based ticketing system which generally only works with API integrations?
That API looks to be JSON over HTTP using Basic Auth, which is supported by the REST Connector (see above).
There are other tutorials on our blog, specifically around creating a Swagger definition: https://www.scribesoft.com/blog/tag/rest-connector/
If you are a developer and have worked in .NET, you can also leverage our SDK as an alternative approach (see above)! As a developer, you can have more control over paging, sorting, filtering and abstracting those nuances and JSON types so you're not building in that mapping logic within Scribe Online.
For example, this API uses pagination (http://www.happyfox.com/developers/api/1.1/protocol.php#pag_lists) - using the REST Connector, you would pair the Scribe Labs - Variable connector in your map to return all pages. However, using the SDK, you could create a paging method so Scribe users do not need to worry about it.
I hope this helps.
If you can provide the Ticketing System's API docs, I can suggest the related Scribe Online product(s) needed to integrate with it.
The common extension points are from our SDK or REST Connector: