Integration with microsoft dynamics
i am having avaya communication manager 3.1.2 in s8300 server.
i want to integrate microsoft dynamics CRM with Avaya 3.1.2
i need detaills how i can intgrate with CM 3.1.2 , what kind of hardware or software needs to buy?
what kind of AES version we need ?
if any body provide the installation manual for this and system requirement manual it willbe very helpful.