Issue with Map Layer in PDF export

Hello, We are using the PDF export function in Spotfire. The report contains map chart with a base map layer (Map Layer from geoanalytics). I would like to precise we use a web proxy on our platform. Everything works perfectly with Spotfire Analyst (Desktop application) whereas we don't have the base map with the Web Player. I made some configuration on file Spotfire.Dxp.Worker.Host.exe.config following to the documentation but it also doesn't work. Can you give me the process to solve this issue? Technically, which component executes the PDF Export? Thanks in advance, Thomas.

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