JavaScript working in Desktop but not WebPlayer

We have Spotfire Server 7.8.0 running on an AWS cloud server. We have had no major issues or surprises, but we are now attempting to enable JavaScript visualizations, and are having trouble with them displaying in the Web Player.

I followed the instructions for deploying the JS Viz packages in this step-by-step:

And everything went smoothly. The JS Visualization works fine in the Desktop Client (attached screenshot), but always in the Web Player, we receive teh error:

JavaScript Visualization

This visualization is not supported in web clients. To use this visualization, open the analysis in the installed client.

Any ideas?




Image icon js_viz_in_desktop.jpg18.12 KB
Image icon js_viz_in_web_player.jpg25.22 KB

(1) Answer