My mft is reciving a file but not giving a response back all of a sudden

im getting a error on my server when thet process a transfer :

Exception happend in the ResponderThreadFunction Will try to put this transfer on hold
: Could not find queue Entry on theActiveQueue
: Could not find queue Entry on theQueue

transfer happens we can see the file geting droped but no response back to the responder so job dose not complete.

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