Not able to dynamic CRM 2015 (on-premise) after enable TLS1.2

We have upgrade CRM 2011 to CRM 2015 last year and due to security requirement, we need to enforce tls 1.2 and disable tls 1.0 and 1.1.

 

The same group policy applied to our SQL server, CRM web and application server as well as scribe server.

 

We have recently moved Scribeinternal database from a SQL server that's not tls 1.2 enabled to a sql server that's tls 1.2.

 

We're able to get scribe working by install the tls 1.2 compatible SQL native client 11 driver, created a new system DSN. However, when we try to open the dts package, there is a prompt for not able to connect to dynamic CRM.

 

When we reconfigure the dynamic CRM adapter setting, it connected successfully for once, then it gives us an error

 

---------------------------

Connection Error

---------------------------

Error HRESULT E_FAIL has been returned from a call to a COM component.

---------------------------

OK  

---------------------------

 

Errors in tracing:

[01/11/2018 11:43:15.008]ERROR!

  Error Number: 0x00004005 (16389)

  Native Error: 0x00000000 (0)

  Source:       System.Runtime.InteropServices.COMException: Error HRESULT E_FAIL has been returned from a call to a COM component.

  at ADP.ADPRecordset.Seek(Boolean CancelUpdate)

  at Scribe.DynamicsCrm5.Adapter.CrmDatabase.Metadata.MetadataCache.CheckVersion()

  at Scribe.DynamicsCrm5.Adapter.CrmDatabase.Metadata.MetadataCache.Initialize(String adapterName, String adapterVersion, String cacheName, String cacheVersion)

  at Scribe.DynamicsCrm5.Adapter.CrmDatabase.Metadata.CrmMetaDataMgr50.InitializeMetaData(Boolean initialconnection)

  at Scribe.DynamicsCrm5.Adapter.CrmDatabase.CrmDatabaseMgr50.Connect(Dictionary`2 connectParams, Boolean showUI, AdapterConnectionType connectionType)

  at Scribe.DynamicsCrm5.Adapter.DynamicsCrmDatabase.Connect(Dictionary`2 connectParams, Boolean showUI, AdapterConnectionType connectionType)

  Description:  Error HRESULT E_FAIL has been returned from a call to a COM component.

[01/11/2018 11:43:15.008]Start of trace for Adapter for Dynamics 365 and CRM, Version: 5.5.5.57895, DbName: DEV

 

We upgraded the Scribe Insight to 7.9.2 Hotfix 1

Adapter for Dynamics 365 and CRM, Version: 5.5.5.57895

 

(5) Answers

Login