The Organization has no IP ranges specified for API access.
I have this problem after I created an new organization after I logged in Scribe Online from a different server and this server is in the cloud.
As I mentioned before please take a look at the security information in the help guide that I provided. Most likely you have access rules in place with acceptable IP addresses. Loging into your pc is most likely part of the rule that exist. Logging in from a public pc is probably outside the allowed IP address configured by the access rule. Please take a look at the information. You may need to open up the acceptable ranges if you want to work in a outside environment.
Regarding the subscription question. Please contact the sales team for assistance with switching/purchasing/or activating a subscription.
Monday – Friday
8:30 – 5:30 ET
Thank you for helping me.
However, when I log in the Scribe Online from my pc, everything is working fine. This includes a new organization that I created.
But if I log in the Scribe Online from a Server that run on the public Cloud, then the error message will be displayed on the screen.
Anyway, I also find out that
There is one organization that we have and keep using has Integration Services(IS) as Scribe Online Integration Service - Standard Edition.
The new organization that I just created has Integration Services(IS) as 15-day free trial, 3 solution instances.
Therefore, if we want to upgrade from trial version to Standard Edition, what we need to do please?