Receiving error Upgrade the Agent or select an up-to-date Agent. and not able to upgrade on-premise agent for scribe online
Hello Scribe Community,
We started to get below message from today for our on-premise agents also cloud agent:
The minimum version for an Agent running this Solution is 18.104.22.16869. This selected Agent's version is 22.214.171.12468. Upgrade the Agent or select an up-to-date Agent.
Searched around online, I tried to restart scribe online agent windows service, the message still shows.
Also tried to uninstall and reinstall (download a new installation file with new key), this error still shows.
Any advice on how to get rid of this error?