Spotfire 7.8.0 Web Player Export Table Timing Out

Hello, we have recently moved some of our development to the AWS cloud and, in the web player, are now having trouble exporting table visualizations to excel when the data size is large. I say large because we haven't determine exactly the threshold, but the export request appears to always timeout at 60 seconds. I'm seeing the browser status message "Waiting for spotfire-dev..." for exactly 60 seconds. We have been able to successfully export smaller amounts of data.

I have attempted to update the Spotfire.Dxp.Worker.Web config file, but have not seen any change in this behavior. However I'm not exactly sure what setting would control this.

Any thoughts?

Thanks!

Craig

 

 

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