Spotfire stopped working

Hello,

I was using Spotfire version 7.6 and I after updating the software (shows version 7.9) it stopped working. When I lauch Spotfire, I am getting the 'loading' screen but then an message saying "Tibco Spotfire has stopped working - A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is availble. Can someone please help me to resolve the problem? Thanks

 

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