Spotfire stopped working


I was using Spotfire version 7.6 and I after updating the software (shows version 7.9) it stopped working. When I lauch Spotfire, I am getting the 'loading' screen but then an message saying "Tibco Spotfire has stopped working - A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is availble. Can someone please help me to resolve the problem? Thanks


(4) Answers