Spotfire webplayer file caching not working - directory always empty

We enabled File cache for scheduled updates as per page 38 of  https://docs.tibco.com/pub/spotfire/general/Whats%20New%20in%20Spotfire%... :          

We made sure that the path has read-write permission for NETWORK SERVICE user. However, this path appears to always be empty and no files are ever written. Can you anyone please clarify why this is the case and if there is something we're doing wrong?

Thanks. 

2 Comments

I have tried to restart Spotfire Webplayer web server many times, even resetting the WWW Publishing windows service, but never have I seen the directory with any (cache) files being saved before/after restart.

Perhaps this is not really working as intended...
joe.smith - Dec 09, 2015 - 4:49am ::
I haven't used this but it seems it only applies to a restart on the webplayer server so it does not have to reload every scheduled update. Maybe it purges the cache after the restart is successfully completed?
wirlybird - Dec 09, 2015 - 4:35am ::
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