Spotfire webplayer not able to open text related analysis. Excel does work fine.

Hi Team,

I am facing on issue in production. Spotfire web player not able to open text related analysis and excel related analysis is working fine. We are using single sign on kerbores. Service account has a permission to shared drive. Same location text file does not work and excel does work. 

Error: unauthorized access to shared drive .txt access denied.


Note: excel related documents are working file in the same shared location.

Help me on this.

(1) Answer