Spotfire webplayer not able to open text related analysis. Excel does work fine from shared drive.

Hi,

 Iam facing a issue related to web player. Issue is like, Spotfire webplayer not able to open text related analysis. Excel does work fine from shared drive. We have added shared drive path in web.config file as "allfilepath" //shared/file/Srinivas.

Web player server is config with kerboers SSO. Has a service account. Other team has  has given a read and write access to the shared drive for access confirmation we have open open a web player server with service account username and password and try to access the drive and works fine.

But issue with web player, under file //shared/file/Srinivas in the Srinivas folder web player able to open  .xslx file not .text file. And we have sub folder in Srinivas there web player able to open .text not .xslx files. 

Issue with web player ? Or a drive issue. ?

From client all are working fine. 

Note: from web player server from service account desire location we are able to open it and view the files. 

Thanks,

Srinivas Mamidala.

1 Comment

Hi,

 

When I check the logs iam getting failed to query data source. Access denied to path //shared/file/Srinivas/file.txt.

Please help me on this. 

Thanks,

Srinivas

mamidalasrinivas06 - Sep 03, 2017 - 10:58am
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