SugarCRM Platform Restriction

Beginning in the SugarCRM Winter ‘18 release, the SugarCRM API is enforcing a rule that all custom platforms must be registered in each SugarCRM instance where the custom platform is used.


The Scribe Connector for SugarCRM sends platform=SCRIBE


NOTE: If SCRIBE is not registered as a platform in your SugarCRM instance, the SugarCRM Connector may not be able to access the SugarCRM API and Solutions using SugarCRM Connections will not execute.


You can register Scribe as a platform at any time. See the following articles:


Scribe SugarCRM Platform Parameter Knowledge Base article


SugarCRM Tutorial: How to register custom platforms in Sugar instances