SugarCRM Platform Restriction
Beginning in the SugarCRM Winter ‘18 release, the SugarCRM API is enforcing a rule that all custom platforms must be registered in each SugarCRM instance where the custom platform is used.
The Scribe Connector for SugarCRM sends platform=SCRIBE
NOTE: If SCRIBE is not registered as a platform in your SugarCRM instance, the SugarCRM Connector may not be able to access the SugarCRM API and Solutions using SugarCRM Connections will not execute.
You can register Scribe as a platform at any time. See the following articles:
Scribe SugarCRM Platform Parameter Knowledge Base article
SugarCRM Tutorial: How to register custom platforms in Sugar instances