Unable to Load SF connection in a map/Unable to retrieve metadata within a map

I successfully established a connection with Salesforce. However, when I try to use that connection in a map, I am getting an error message "Load failed-There is an error in XML document (55, 48198) (Screenshot attached)". Its happening with one particular instance (client's account). I have reset the metadata but no luck. Other instances work fine.


Additionally I was able to another open source API to retrieve records from the same SF instance. Not sure where the issue is. Attached is the screenshot

(3) Answers