we are having some trouble with Webplayer IIS service.
we are having some trouble with Webplayer IIS service. Sometimes the service goes down and only a IIS restart put it up.
The error message log is this one:
ERROR 2014-09-15 10:09:10,351 [WorkThread 208, FR\beckay WAT 83] Spotfire.Dxp.Web.WebAnalysis - Unable to open file 'MFE/Monitoring/03_ANALYSES/monitoring_message'
Spotfire.Dxp.Data.Exceptions.ImportException: Failed to execute data query ---> Spotfire.Dxp.Data.Exceptions.InformationModelException: Could not create a connection: Timeout while waiting for database connection after 10 seconds ---> Spotfire.Dxp.Services.Data.InformationModel.InformationModelServiceException: Could not create a connection: Timeout while waiting for database connection after 10 seconds
at Spotfire.Dxp.Services.WebServiceBase`1.InvokeService[T](ServiceMethod`1 serviceMethod, ExceptionFactoryMethod exceptionFactoryMethod)
Do you think is it related to 'number of connextions' configured in my data source?
Thanks in advance