As I wrote in the case that I opened for this question, we were unable to see any lockout for your login history. You'd indicated that you use Opera as your browser. This is an unsupported browser. For supported browsers, please refer to this link: https://help.scribesoft.com/scribe/en/sol/general/requirements.htm
Your account will become disabled after 5 incorrect password attempts for 10 minutes. After 10 minutes, you should be able to login again. Let us know if you continue to be locked out.
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