Why does the system give a message Heartbeat Late and what can I do about it?
@Kirill Yunussov Not that often. 95% of the time when I get an alert through the status page its for maintenance. This is the first time an incident has gone on this long while I have been involved with using SCRIBE Online, and I have been using it for a few years now.
@Jean Ata - They have informed us of the issue and what they are doing about it. As I stated above, go to https://trust.scribesoft.com/# and you can see all that status messages including the last status message about this issue. You can also sign up to get alerts. Personally I get both text and email alerts.