XmlHttpRequest Failed error is coming in the webplayer.

Hi,

I am getting the below error when i am opening report in the internet explorer of  server where spotfire anayst is installed. (node manager is installed in different server,But when i am opening the report in the server where node manager is installed this error is not coming)

How can i resolve this issue?

Message:

XmlHttpRequest failed. 

Read error: {"viewId":"b9d35101-1eec-4058-888a-4230ea587dd2","method":"GetNotifications","args":""}
XMLHttpRequest: {"readyState":4,"responseText":"{\"httpErrorCode\":500,\"errorType\":\"Server.InternalError\",\"errorMessage\":\"Internal server error\",\"errorCode\":\"0461e78c-ba66-4a86-b38b-a78d3216fb8a\"}","status":500,"statusText":"error"}

XmlHttpRequest failed. 

Read error: {"viewId":"b9d35101-1eec-4058-888a-4230ea587dd2","method":"GetNotifications","args":""}
XMLHttpRequest: {"readyState":4,"responseText":"{\"httpErrorCode\":500,\"errorType\":\"Server.InternalError\",\"errorMessage\":\"Internal server error\",\"errorCode\":\"35ae99f6-ebd6-4437-9167-028169bf3466\"}","status":500,"statusText":"error"}

XmlHttpRequest failed. 

Read error: {"viewId":"b9d35101-1eec-4058-888a-4230ea587dd2","method":"GetNotifications","args":""}
XMLHttpRequest: {"readyState":4,"responseText":"{\"httpErrorCode\":500,\"errorType\":\"Server.InternalError\",\"errorMessage\":\"Internal server error\",\"errorCode\":\"76f39873-03ed-41a6-af9c-8334be7dbf89\"}","status":500,"statusText":"error"}

XmlHttpRequest failed. 

Read error: {"viewId":"b9d35101-1eec-4058-888a-4230ea587dd2","method":"GetNotifications","args":""}
XMLHttpRequest: {"readyState":4,"responseText":"{\"httpErrorCode\":500,\"errorType\":\"Server.InternalError\",\"errorMessage\":\"Internal server error\",\"errorCode\":\"b1815a81-6902-4ee4-8e62-6c108dc39091\"}","status":500,"statusText":"error"}

XmlHttpRequest failed. 

Read error: {"viewId":"b9d35101-1eec-4058-888a-4230ea587dd2","method":"GetNotifications","args":""}
XMLHttpRequest: {"readyState":4,"responseText":"{\"httpErrorCode\":500,\"errorType\":\"Server.InternalError\",\"errorMessage\":\"Internal server error\",\"errorCode\":\"b3b4f60c-48c1-48fb-bc77-65db6bde3a4c\"}","status":500,"statusText":"error"}

XmlHttpRequest failed. 

Read error: {"viewId":"f43328f0-6c70-44ae-89ab-b26a4ab8b87d","method":"GetLegend","args":""}
XMLHttpRequest: {"readyState":4,"responseText":"{\"httpErrorCode\":500,\"errorType\":\"Server.InternalError\",\"errorMessage\":\"Internal server error\",\"errorCode\":\"1d7ac91b-50f0-4cd5-b89a-abaf429fa74b\"}","status":500,"statusText":"error"}

XmlHttpRequest failed. 

Read error: {"viewId":"b9d35101-1eec-4058-888a-4230ea587dd2","method":"GetNotifications","args":""}
XMLHttpRequest: {"readyState":4,"responseText":"{\"httpErrorCode\":500,\"errorType\":\"Server.InternalError\",\"errorMessage\":\"Internal server error\",\"errorCode\":\"6b989acb-6ea7-4736-835c-f696e2f068a0\"}","status":500,"statusText":"error"}

XmlHttpRequest failed. 

Read error: {"viewId":"b9d35101-1eec-4058-888a-4230ea587dd2","method":"GetNotifications","args":""}
XMLHttpRequest: {"readyState":4,"responseText":"{\"httpErrorCode\":500,\"errorType\":\"Server.InternalError\",\"errorMessage\":\"Internal server error\",\"errorCode\":\"28ee879d-d241-4967-a8b2-d134cf9a7dd7\"}","status":500,"statusText":"error"}

XmlHttpRequest failed. 

Read error: {"viewId":"b9d35101-1eec-4058-888a-4230ea587dd2","method":"GetNotifications","args":""}
XMLHttpRequest: {"readyState":4,"responseText":"{\"httpErrorCode\":500,\"errorType\":\"Server.InternalError\",\"errorMessage\":\"Internal server error\",\"errorCode\":\"d5cb6f12-e70e-41c8-a137-ff372b69bfd1\"}","status":500,"statusText":"error"}

XmlHttpRequest failed. 

Read error: {"viewId":"6e2b085b-f8bb-4311-b7f7-8e5b5bd475d5","method":"BatchReadControl","args":"[{\"id\":\"64f1c853c57c4a3fa729c398ae02d12b\",\"args\":\"Initialize\"}]"}
XMLHttpRequest: {"readyState":4,"responseText":"{\"httpErrorCode\":500,\"errorType\":\"Server.InternalError\",\"errorMessage\":\"Internal server error\",\"errorCode\":\"487558f2-74ee-491a-87ab-ac7153ef5973\"}","status":500,"statusText":"error"}

XmlHttpRequest failed. 

Read error: {"viewId":"b25d4ff6-bd78-40bc-b174-8fbdb865500d","method":"GetPlotImage","args":"{\"timeoutMs\":1000}"}
XMLHttpRequest: {"readyState":4,"responseText":"{\"httpErrorCode\":500,\"errorType\":\"Server.InternalError\",\"errorMessage\":\"Internal server error\",\"errorCode\":\"73b839de-0975-4ba9-8331-95b0a7b8fca4\"}","status":500,"statusText":"error"}

XmlHttpRequest failed. 

Read error: {"viewId":"2bce6867-88a2-4417-ae1a-3527643dc2df","method":"Start","args":""}
XMLHttpRequest: {"readyState":4,"responseText":"{\"httpErrorCode\":500,\"errorType\":\"Server.InternalError\",\"errorMessage\":\"Internal server error\",\"errorCode\":\"489c2ef2-a0f1-4c56-81e9-2771ec444652\"}","status":500,"statusText":"error"}

XmlHttpRequest failed. 

Read error: {"viewId":"37cb2adb-99ea-4471-a61b-ce6f2e4487a5","method":"GetPlotImage","args":"{\"timeoutMs\":1000}"}
XMLHttpRequest: {"readyState":4,"responseText":"{\"httpErrorCode\":500,\"errorType\":\"Server.InternalError\",\"errorMessage\":\"Internal server error\",\"errorCode\":\"0a399b9b-eaa3-4abc-888a-e3280341a559\"}","status":500,"statusText":"error"}

XmlHttpRequest failed. 

Read error: {"viewId":"37cb2adb-99ea-4471-a61b-ce6f2e4487a5","method":"Start","args":""}
XMLHttpRequest: {"readyState":4,"responseText":"{\"httpErrorCode\":500,\"errorType\":\"Server.InternalError\",\"errorMessage\":\"Internal server error\",\"errorCode\":\"58a31972-f266-4f9a-b151-cc2e7ea0b631\"}","status":500,"statusText":"error"}

XmlHttpRequest failed. 

Read error: {"viewId":"1cc9f247-d04d-436b-b6e5-b3ad75ec340a","method":"GetPlotImage","args":"{\"timeoutMs\":1000}"}
XMLHttpRequest: {"readyState":4,"responseText":"{\"httpErrorCode\":500,\"errorType\":\"Server.InternalError\",\"errorMessage\":\"Internal server error\",\"errorCode\":\"24f667cf-720e-49a4-9b8e-8f3469da738d\"}","status":500,"statusText":"error"}

XmlHttpRequest failed. 

Read error: {"viewId":"e24b9154-0c6d-4022-9d88-1532728964c1","method":"GetKpiTiles","args":""}
XMLHttpRequest: {"readyState":4,"responseText":"{\"httpErrorCode\":500,\"errorType\":\"Server.InternalError\",\"errorMessage\":\"Internal server error\",\"errorCode\":\"671e3617-e0bf-406f-ac53-5e073e227a06\"}","status":500,"statusText":"error"}

XmlHttpRequest failed. 

Read error: {"viewId":"1cc9f247-d04d-436b-b6e5-b3ad75ec340a","method":"Start","args":""}
XMLHttpRequest: {"readyState":4,"responseText":"{\"httpErrorCode\":500,\"errorType\":\"Server.InternalError\",\"errorMessage\":\"Internal server error\",\"errorCode\":\"a0e0ae90-b9c2-443a-aa6a-4c067a2014d0\"}","status":500,"statusText":"error"}

XmlHttpRequest failed. 

Read error: {"viewId":"4080e9f6-626c-47c3-a394-d0ef1f6f36fa","method":"GetCurrentComment","args":"{}"}
XMLHttpRequest: {"readyState":4,"responseText":"{\"httpErrorCode\":500,\"errorType\":\"Server.InternalError\",\"errorMessage\":\"Internal server error\",\"errorCode\":\"e2f981ac-c81a-46b5-9aad-1d386d490854\"}","status":500,"statusText":"error"}

XmlHttpRequest failed. 

Read error: {"viewId":"4080e9f6-626c-47c3-a394-d0ef1f6f36fa","method":"GetCurrentComment","args":"{}"}
XMLHttpRequest: {"readyState":4,"responseText":"{\"httpErrorCode\":500,\"errorType\":\"Server.InternalError\",\"errorMessage\":\"Internal server error\",\"errorCode\":\"bb8568c7-5f65-4197-99f9-0962578c5d12\"}","status":500,"statusText":"error"}

Dismiss

Server.Xml

Caused by: org.springframework.web.client.HttpServerErrorException: 500 Worker error id: f2c11e4e78c747349b6bf7e9cbae9d98 (Error in deserializing body of request message for operation 'WebViewRead'. The OperationFormatter could not deserialize any information from the Message because the Message is empty (IsEmpty = true).)
    at org.springframework.web.client.DefaultResponseErrorHandler.handleError(DefaultResponseErrorHandler.java:97) ~[spring-web.jar:5.0.7.RELEASE]
    at org.springframework.web.client.DefaultResponseErrorHandler.handleError(DefaultResponseErrorHandler.java:79) ~[spring-web.jar:5.0.7.RELEASE]
    at org.springframework.web.client.ResponseErrorHandler.handleError(ResponseErrorHandler.java:63) ~[spring-web.jar:5.0.7.RELEASE]
    at org.springframework.web.client.RestTemplate.handleResponse(RestTemplate.java:766) ~[spring-web.jar:5.0.7.RELEASE]
    at org.springframework.web.client.RestTemplate.doExecute(RestTemplate.java:724) ~[spring-web.jar:5.0.7.RELEASE]
    at org.springframework.web.client.RestTemplate.execute(RestTemplate.java:698) ~[spring-web.jar:5.0.7.RELEASE]
    at com.spotfire.server.wp.router.HttpProxyProcessor.process(HttpProxyProcessor.java:69) ~[common-services.jar:?]
    at com.spotfire.server.wp.router.HttpRouterBase.process(HttpRouterBase.java:66) ~[common-services.jar:?]
    at com.spotfire.server.wp.router.WebServiceHttpProxyRequestHandler.handleRequest(WebServiceHttpProxyRequestHandler.java:199) ~[common-services.jar:?]
    ... 85 more
ERROR 2018-10-12T11:40:27,069+0500 [userid, #33, #330254] spotfire.rs.RestExceptionHandler: Intercepted exception in request to /wp/render/VmOmP7JHvA5tjhcrRA/WebViewRead.ashx
com.spotfire.server.exceptions.ServiceCommunicationException: failed to process request: WAID=DxKRttE0fUKOj0KALVfAd-10182353f7BBcL
    at com.spotfire.server.wp.router.WebServiceHttpProxyRequestHandler.handleRequest(WebServiceHttpProxyRequestHandler.java:226) ~[common-services.jar:?]
    at org.springframework.web.servlet.mvc.HttpRequestHandlerAdapter.handle(HttpRequestHandlerAdapter.java:53) ~[spring-webmvc.jar:5.0.7.RELEASE]
    at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:991) ~[spring-webmvc.jar:5.0.7.RELEASE]
    at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:925) ~[spring-webmvc.jar:5.0.7.RELEASE]

Thanks & Regards,

Manjeeta.

 

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