TIBCO® Cloud Integration Frequently Asked Questions
Last updated:
9:02am May 18, 2016
Table of Contents

 

Introduction

What is TIBCO Cloud Integration?

TIBCO Cloud Integration is TIBCO’s multi-tenant iPaaS lightweight platform purpose-built for the cloud to easily create, consume, govern cloud services and APIs.
TIBCO Cloud Integration is built to address the specific needs of the developers targeting Cloud Service Integration and API Development use cases. In these use cases application connectivity, microflows, API creation and management are critical. TIBCO Cloud Integration enables developers to easily model, create, test, and deploy APIs, connecting both cloud-based services as well as on premises applications without writing a single line of code. For more information go to
http://cloud.tibco.com 

 


Getting Started

 

What resources are available to help me get up and running quickly?

 

TIBCO Cloud Integration starts you off with two applications to get you up and running in seconds:

  • An integration app (petstore_sample_application)
  • and a Microflow app (petstore_sample_microflow)

Home Page Screenshot

Our TIBCO Cloud Integration Community website offers a forum for questions and answers about the product as well as additional resources like YouTube (with sample videos), the TIBCO Cloud Integration documentation, and our Community getting started guide and samples.

 

Where can I download the TIBCO Cloud Command Line Interface?

Once you login, TIBCO Cloud CLI (Command Line Interface) is available for download in the Downloads tab located in the main menu. The TIBCO Cloud CLI is available for Windows, Linux and MacOS.

 

Where can I download TIBCO Business Studio Cloud Edition?

Once you login, you can download TIBCO Business Studio Cloud Edition from the Downloads tab located in the main menu. TIBCO Business Studio is available for Windows, Linux and MacOS.

 

Can I use TIBCO Cloud Integration with 3rd Party Services/APIs?

Absolutely! On top of the plug-ins that TIBCO offers to connect to Cloud based applications without writing any code you can connect to any 3rd party service or API using the same way of working you’re used to with other versions of TIBCO Integration Products

 

Compatibility

Why can’t I just use the on-premise version of TIBCO ActiveMatrix BusinessWorks?

TIBCO Cloud Integration is aimed for customers that want to get started quickly (no installation required), don’t want to be locked in (subscription based) and don’t want to operate their own stack (Software-as-a-Service). At the same time we wanted to make sure that projects could very easily be used in our different integration products. In order to do that we leveraged the existing design time environment that is common for TIBCO integration products for TIBCO Cloud Integration as well to make sure you can reuse your integration assets and to provide portability of projects between environments.

 

My favorite plug-in is not available in TIBCO Cloud Integration how can I get it there?

TIBCO Cloud Integration focusses first and foremost on solving the integration use cases that are born within the cloud so we’ve focussed on the plug-ins that make most sense in that environment. New plug-ins will be introduced based on the feedback and enhancement requests we receive from either customers or internal teams so please  share your ideas and feedback to our TIBCO Cloud Integration Feedback page (you need your TIBCO Account to access this page).

 

How is TIBCO Cloud Integration different from TIBCO ActiveMatrix BusinessWorks?

TIBCO Cloud Integration is TIBCO’s multi-tenant iPaaS product that caters to the needs and demands of a quickly changing world. With TIBCO Cloud Integration we've made sure you can reuse your integration assets and to provide portability of projects between environments. It also offers the capability of creating Microflows and full web based API Modeler and is aimed at delivering Cloud based use-cases removing some of the palettes that make no sense in such an environment.

 

How is TIBCO Cloud Integration different from TIBCO BusinessWorks Container Edition?

TIBCO Cloud Integration is TIBCO’s multi-tenant iPaaS solving the needs for the Departmental Buyer and API centric use-cases; while TIBCO BusinessWorks Container Edition is for enterprises looking to build their own cloud (private/public/hybrid) for Cloud-Native apps. TIBCO Cloud Integration is hosted and operated by TIBCO so the customer doesn’t worry about cloud infra/ops; TIBCO BusinessWorks Container Edition on the other hand runs within the customer’s choice of a cloud env built using Cloud Foundry or Docker.

 

Does TIBCO Cloud Integration work with my On-Premise deployment of TIBCO BusinessWorks?

Yes, projects created in TIBCO Cloud Integration can be used in other BusinessWorks environments. Simply import them into TIBCO Business Studio and change the project type to its new version. Note, there might be palettes that are not supported as part of TIBCO ActiveMatrix BusinessWorks.

 

Will integration flows created in TIBCO Cloud Integration work within TIBCO Simplr?

No, TIBCO Cloud Integration and TIBCO Simplr are two very different products that solve very different use-cases.

 

Professional Services / Customer Support  

How do I access Customer Support or Create Tickets?

Once you are logged in, click on the Help Icon (Help) icon in the top right corner next to your name and at the bottom you will see the Contact Support link. This will allow you to fill in a form to create a support ticket, please add all the required information on the form to enable us to better help you.

Are there Consulting Services available for planning and deploying TIBCO Cloud Integration solutions?

Yes, TIBCO’s Professional Services Group is ready to help customers with their move to the Cloud. For more information check our Services page http://cloud.tibco.com/api-design-services 

 

What is the solution for customers that want to migrate complex integrations into the cloud and want to consume XaaS?

TIBCO Cloud Integration is designed and built to create and integrate REST-based APIs. As long as the integrations the customer want to migrate to TIBCO Cloud Integration use REST-based APIs, uses the currently available palettes (or can use Microflows) and uses endpoints that are accessible from the Internet they can use TIBCO Cloud Integration. If they want to integrate with SOAP based services (references in TIBCO Business Studio - Cloud Edition) that is possible as well. When there are capabilities missing inside the product, wether in the Microflows, the API Modeler or TIBCO Business Studio - Cloud Edition, please share your ideas and feedback to our TIBCO Cloud Integration Feedback page (you need your TIBCO Account to access this page).

 

General

 

Why do items in the TIBCO Cloud Integration pages overlap or are not aligned correctly?

This may be caused by a screen resolution problem. The minimum required resolution for the TIBCO Cloud Integration site is 1440x900 pixels.

 

Why I cannot Copy an Endpoint using the COPY button?

The Copy button will not work with Firefox version 40.3 due to known browser limitations. In that case, the keyboard Copy shortcut (such as CTRL+C) can be used instead.

 

TIBCO expressed the desire to do regular  fixes and enhancements, how will this be communicated to the clients?

The underlying foundation that we use as part of TIBCO Cloud Integration has the ability to surface notifications to users as they log in. When we release new features or perform important updates to the service this information will be displayed to them. Besides that, the TIBCO Community will be kept up to date with release notes, FAQs and other information that is pertinent to customer success.

 

How is TIBCO Cloud Integration different from TIBCO Simplr?

TIBCO Simplr is built for what Gartner calls the 'citizen integrator' and is meant for people who are looking to automate the manual tasks they may perform on a regular basis. The use case is typically one to improve an individual's productivity. TIBCO Cloud Integration is built for what Gartner calls the 'incidental integrator' and is really meant for people that have some integration experience (e.g. BusinessWorks) and want to orchestrate and create integration applications in a cloud environment. So the typical user of each tool are different.

 

How do I publish my new API into TIBCO Mashery to be managed?

This is as easy as 1-2-3. First, click on the little hamburger menu next to the API you want to publish to TIBCO Mashery and select ‘Publish to Mashery’. Second, follow the three step wizard that guides you though the process. Third, enjoy the power of a managed API in TIBCO Mashery.

 

What are Microflows and when would I use them over TIBCO Mashery?

Microflows are TIBCO’s new stateless and lightweight integration applications that allow users to implement new web-native architectures like BFF (Backend-for-Frontend) or API Gateways allowing you to reuse the same backend service for multiple different front-ends.So this is really targeted at Integrators. TIBCO Mashery allows the Product Manager to specify which data fields he wants to expose to customers as part of a plan or subscription.

 

What are the SLAs offered by TIBCO for TIBCO Cloud Integration?

TIBCO Cloud Integration offers a standard and a premium SLA. Information on both our SLAs can be found in the Service Level Guide.

 

 

Feedback (1)

There appears to be a problem with this page that needs to be fixed
Mike Alperin 7:20am Apr. 14, 2016