Frequently Asked Questions

We've put together this article to answer FAQs and show you around the site.

• How can I ask/post a question?

  Click “Ask a Question” on the HOME page of the TIBCO Community. A dialog box will appear. Select the topic from the dropdown and click “Continue”. Follow the procedure given in the subsequent window, fill in the required fields, and click “Submit Topic”.

• Where can I find my discussions/posts?

  The discussions/posts are placed under “Forums” now. If you are looking for any Spotfire/ibi-related posts, please find them in the new Spotfire and ibi Communities

• Where can I find my old discussion posts?

  "Discussions" on the old community are now called "Forums." We migrated over all the Spotfire discussions and questions. If you're looking for TIBCO-related questions from the old community, please check out the new TIBCO Community, linked above.

• Who do I reach out to if I have questions about the Community?

  If you have any issues with the TIBCO Community, you can reach out to us at community@tibco.com. Please note that we can resolve your issues related to the Community site, not the TIBCO products. For products-related queries, please reach out to support@tibco.com, or else post a query by submitting a topic through “Ask a Question” on the HOME page of the Community site.

• I had an account with the TIBCO Community previously, but it is not allowing me to log in using the same credentials, why?

  As we moved the Community to a new platform the old password will not work. Therefore, we recommend you use the same Username, and then click “Forgot Password”. Create another password and use these credentials to log in. If you have any questions, write to us at community@tibco.com.

• Can I undertake any training or get certified in any course related to TIBCO products?

  Yes, you can undertake training and get certified for a course related to TIBCO products. Click Education tab for more information and register yourself on - Register Now

• How can I know if there are any events hosted by TIBCO for us to register with?

  Click the “Events” tab to view the scheduled events of TIBCO. Select the event(s) you would like to attend and complete your registration.