Digitizing Customer Experiences - A Microservices Perspective

Use Case

This article focuses on Customer OnBoarding and how companies can leverage TIBCO's Hybrid integration platform to digitize their Customer OnBoarding process. The demo runs on a Kubernetes cluster and showcases our strengths like being DevOps compliant, Elastic scaling, API-Led design, and many other factors. The key components of this demo can be found below:

Assets

CustomerOnBoarding Kubernetes Setup & UseCase: This video explains how the flow of the use case is set up and how microserivces running on containers are being used for providing compelling customer experiences

Elastic Scaling: Optimizing infrastructure costs and attaining operational excellence is something every customer is looking for and Elastic scaling 

Hystrix Monitoring: A demo that walks through how you can set up circuit breaker patterns with Zero Coding and ensure your system is ready for Failures.  

Configuration Management & Service Discovery: Microservices are more than just containers. It is about embracing an entire Ecosystem that includes open-source tooling like Consul & Eureka for service discovery & configuration management. 

Microservices Patterns

Polyglot Persistence ? multiple data sources (Cassandra & PostgresSQL)                                        

Service Discovery ? discover distributed services by name (Consul)

Config Management ? manage deployment configuration outside the application (Consul)               

Circuit Breaker ? prevent service failures from cascading to others (Hystrix)

Devops

CI/CD pipeline ? automated deployment (Maven & Jenkins)

Runtime Considerations

Container Management System ? Automated Deployments to Kubernetes

Elastic Scaling ? Scale on Demand both Horizontally & Vertically (Auto Scaling Groups in AWS & Kubernetes)

Key Technology components: 

1) TIBCO BusinessWorks Container Edition

2) TIBCO Mashery

3) TIBCO BusinessWorks 6.X

4) Consul

5) Jenkins

6) Kubernetes on AWS