unable to load business works page in TEA 2.2.1 i.e in tea administrator page . Please help

[Ajay Vikas]

Unable to load the business works page after logging in to TEA. I get a blank page when i try to click the business works tab in the TEA. I tried the following steps:

1. changed the mode from local to enterprise by running the command :

bwadmin mode enterprise

2. started bwagent

3. registered tea agent in tea

bwadmin registerteaagent http://localhost:8777

 

NOTE:This port no. is not being used anywhere else in the server. so there is no port conflict.

However i get a blank page when i click business works tab. I am unsure what could have gone wrong

[Hitesh Nembhwani]

I assume you don't have TEA HF3 of 2.2..

Could you provide the exact TEA and BW versions (including HF)

Thanks

[Hitesh Nembhwani]

the latest is HF5 for TEA 2.2, so you can install that as well. (if not yet done)

[Ajay Vikas]

thank u for ur quick response Hitesh.. really appreciate it..

the bw version is 6.3.1 and tea version is tea 2.2.0 ... what s HF5

[Hitesh Nembhwani]

you can download the hotfix for a TIBCO product from https://mft.tibco.com

 

You need valid credentials to be able to download the hotfix.

 

there is also a hotfix 1 (HF1) available for BW 6.3.1, please use that as well.

 

So, you need to be on BW 6.3.1 HF1 and TEA 2.2.0 HF5 in your setup.

[Ajay Vikas]

Hi Hitesh, thank u for your valuable answer. I installed the HF5 for tea and HF1 for bw 6.3.1 and the issue got resolved.

[tiago picanco 2]

Hi,

I am having the same problem.

However, is there any alternative to download theBW 6.3.1 HF1 + TEA 2.2.0 HF5 besideshttps://mft.tibco.comI have downloaded BW 6 from "tap.tibco.com" and have no option there to get the hotfixes, neither i have an account inhttps://mft.tibco.com.

Can someone help

Thank you,

[Anibal Marques 2]

on agents, one by one if applicable, click reload and it should work again.

It usually occurs when there is product installation or reinstallation.