Different behavior Stopping an App from GUI than CLI (AppManage)

[Josmel Duran]

Environment:

TIBCO ActiveMatrix BusinessWorks 5.12.0

TIBCO BusinessConnect 6.2.0

 

Symptoms:

- Start/Stop the BusinessConnect App from GUI --> NO Issues.

- Start the BusinessConnect App from CLI using AppManage command --> No Issues

- Stopthe BusinessConnect App from CLI using AppManage command --> ISSUES.

Command used:

 

./AppManage -start -app BusinessConnect -domain XXXXX -user admin -pw XXXXX -service "Interior Server.par" -binding "Interior Server-1"

./AppManage -stop-app BusinessConnect -domain XXXXX -user admin -pw XXXXX -service "Interior Server.par" -binding "Interior Server-1"

 

What actually happens is: BC App stays forever on "Shutting Down" state until I kill it.

Logs:

Only different message logs seen between executing from GUI than from CLI is below "Hawk.log" message

~/tibco/tra/domain/prodedi/logs$tail -f Hawk.log

2020 Nov 17 01:00:50:034 GMT -05:00 HawkAgent.edibc02 Info [Application] HWKMAG-020901 Adding MicroAgent: COM.TIBCO.ADAPTER.bcengine.prodedi.BusinessConnect.Interior Server-1:4

2020 Nov 17 01:10:59:213 GMT -05:00 HawkAgent.edibc02 Warn [Application] HWKMAG-020903 Unreachable MicroAgent: COM.TIBCO.ADAPTER.bcengine.prodedi.BusinessConnect.Interior Server-1:4

2020 Nov 17 01:12:27:968 GMT -05:00 HawkAgent.edibc02 Info [Application] HWKMAG-020902 Removing MicroAgent: COM.TIBCO.ADAPTER.bcengine.prodedi.BusinessConnect.Interior Server-1:4

[Emmanuel Marchiset 2]

The BW 5.X you are using (5.12) is out of support. Meanwhile you can try to install latest HF's for TRA and Hawk on all machines of your configuration. This may help.

[Chenghao Chen]

If the BC application process was still there Or killed.