Connecting to an on-premise instance of Dynamics CRM

[Caleb Skinner]

Hello there,

I'm trying to connect to an on-premise instance of Dynamics. I can access this instance from outside the VPN. So all the network routing is setup correctly. When I try to create the connection I get the following error:

Connection test failed: Verify that the connection URL is correct and that you can connect to the same URL from the system running the Scribe Online Agent. The following exception message was returned: Unable to login to Dynamics CRM, Error was : ID3242: The security token could not be authenticated or authorized.

The agent is installed on the Dynamics server.

I can click on the browse button and it will properly populate with the only organization name

The agent is running as a user that as access to dynamics.

Any ideas

Thanks,

Caleb