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PhoneCall Acitivity entity: How to set the To and From fields for D365 phonecall entity

cloud integration

By Tom Miller 3
May 9, 2022 in Integration

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https://community.tibco.com/forums/topic/14457-phonecall-acitivity-entity-how-to-set-the-to-and-from-fields-for-d365-phonecall-entity/

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Tom Miller 3

Posted May 9, 2022

Hi! I create Lead entity record in D365 CRM through Create step in Scribe online

Then I create phonecall entity record in D365 CRM in the next step and I can set the regardingobjectid to the Lead record created in above step which is working fine.

But when I set the To field I get null/emtpy in this field on the new phonecall record. My question is how to set value of To/From field