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Bug when logging in with the Denodo Custom Data Connector


Vinh Le 3

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Once in a while there is no response on the login screen after I select my DSN, enter the username and password, and click on the "Connect button. No error message, no spinning wheel or anything. Just sits there and does nothing.When this happens I have to close my browser and reopen, sometimes multiple times before I get a correct response (moves to next loading screen). Its almost like the connection is asleep and I have to ping it a few times before it wakes up. Only happens every once awhile.
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We haven't had any reports of this behavior from other users so most likely it is something unique to your environment.

I believe that your coworker has setup a troubleshooting session where we can dig deeper. Let's see what comes out of that.

If anyone else in the Community has had a similar experience, please let us know as it might provide some clues for our troubleshooting.

Cheers

Dave

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