Issue Installing Console on Workstation

[Dave drlich]

I was having an issue getting Scribe Console on my workstation. I thought I might try to start over. So I accidentally first uninstalled theScribe Datadirect for ODBC.

 

So how when I try to uninstall or repair Insight, I get a message saying: InvokeMSI: ScribeDataDirect.msi setup cannot be found.

 

I searched the forums here and even though I am on 7.9.3, I found an article stating:

 

 

You can download the 7.9.2 installer package, which includesthe ODBC installer, from this site:https://openmind.scribesoft.com/download/insight_download

Then run theScribeDataDirect.msidirectly from an Admin command prompt:

 

 

I tried this and it tells me "Please run this install through Setup.exe" but when I try this, it still recognizes what had been (or still remains) installed, so all of the boxes that I want are grayed out during the install.

 

Any help would be most appreciated.

[Manoj Chaurasia]

I experienced a similar issue. Did you manage to force reinstall in some way

[Manoj Chaurasia]

I had the exact same problem. My google search brought me to this article on cnet:

 

https://www.cnet.com/forums/discussions/how-to-delete-a-program-that-won...

 

What worked for me was the very first suggestion, using microsofts uninstaller. That pointed me in the direction of the following link:

 

https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-p...

 

Run it, and i found Scribe on the list, and was able to uninstall it.