ODBC 64bit with Scribe Insight 7.9.2

[Manoj Chaurasia]

We are running Scribe 7.9.2 on 64-bit windows.It is still using the ODBC 32-bit drivers to connect to the Scribe Database, SQL Server, and Excel Sources that we have.

 

We are unable to get it to connect using 64-bit ODBC drivers.How do we use Scribe with 64-bit ODBC drivers

 

We have standardized the rest of the company on Office 64-bit and we would like to do the same with the users who use Scribe.But since Scribe uses 32-bit ODBC drivers, this is preventing us from finishing our rollout.

Any help would be appreciated.

[Wes Couturier]

Hello Matt,

 

Scribe insight strictly uses 32 bit ODBC drivers. It is not possible at this time to use 64 bit drivers with Scribe Insight.

 

Please let me know if I can help you with anything else.

 

Wesley C.

Scribe Support

[Manoj Chaurasia]

Wesley,

 

Thanks for your response. I'm a bit surprised in the world of 64-bit apps, that you haven't updated Scribe to be 100% 64-bit.

 

But I was able to resolve the issue by installing the Microsoft Access 2010 Runtime to support the Excel 32-bit drivers that were needed by Scribe.