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Posted

We are running Scribe 7.9.2 on 64-bit windows.It is still using the ODBC 32-bit drivers to connect to the Scribe Database, SQL Server, and Excel Sources that we have.

 

We are unable to get it to connect using 64-bit ODBC drivers.How do we use Scribe with 64-bit ODBC drivers

 

We have standardized the rest of the company on Office 64-bit and we would like to do the same with the users who use Scribe.But since Scribe uses 32-bit ODBC drivers, this is preventing us from finishing our rollout.

Any help would be appreciated.

Posted

Hello Matt,

 

Scribe insight strictly uses 32 bit ODBC drivers. It is not possible at this time to use 64 bit drivers with Scribe Insight.

 

Please let me know if I can help you with anything else.

 

Wesley C.

Scribe Support

Posted

Wesley,

 

Thanks for your response. I'm a bit surprised in the world of 64-bit apps, that you haven't updated Scribe to be 100% 64-bit.

 

But I was able to resolve the issue by installing the Microsoft Access 2010 Runtime to support the Excel 32-bit drivers that were needed by Scribe.

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