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Anyone have trouble with connections working within maps I setup a new connection, test it and it works. However, when i add it into a new map it spins and spins and never actually connects. Any advice


Manoj Chaurasia

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Hi @Dan Haas,

 

Sometimes this is caused by a slow metadata load. Try resetting the metadata from the connections page and wait a few minutes. From the menu, More, Connections. Mouse over right most column to expose the gear, click and select Reset Metadata.

 

For endpoints with lots of entities, it may take a while for the initial load to finish.

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Hi @Dan Haas,

 

Other things to try:

 

If you are using an on premise data store, double check that the solution is using the correct on premise agent and not a Cloud agent.

Create and use a new connection and a new solution

Reset the Meta-Data from within the map, save, and open after a few minutes

If a Cloud agent, delete the agent and create it again, if they're aren't already solutions using the Cloud agent.

 

 

It's also possible the On Premise agent is on a slow network and not communicating with the TIBCO cloud services. If the end point is in the Cloud, use a solution with a Cloud agent and add just your connection. If that works and the on-premise agent doesn't, it's probably related to the on-premise agent environment.

 

If you're still having issues after all that, please submit a ticket.

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