REST api throwing - com.tibco.bx.core.faults.BxException: BX-600021 error

[rama kishore]

Hi team,

 

I have developed a web service, in this service I am sending request to REST api. Initially it was fine. But after sometime it is throwing the following error.

Please anyone suggest some guidance to resolve the issue.

ERROR: City2BillDesk - SendSNticketToBillDesk: failed to process the request with error: An IOException was thrown while trying to execute the HTTP Method at resource path https://citydev.service-now.com:443/api/now/table/incident/30f5c7fa1bff6...{ActivityName=InvokeRESTAPI, ProcessName=subProcesses.ServiceNow_Update, ModuleName=ws_ent_itsm_sn_BillDesk_v1.0.0}

15:56:48.296 ERROR [bwEngThread:In-Memory Process Worker-5] com.tibco.bw.core - TIBCO-BW-CORE-500050: The BW process [subProcesses.ServiceNow_Update] instance faulted, JobId [bw0a100], ProcessInstanceId [bw0a101], ParentProcessInstanceId [bw0a100], Module [ws_ent_itsm_sn_BillDesk_v1.0.0:1.0.0.qualifier], Application [ws_ent_itsm_sn_BillDesk_v1.0.0.application:1.0].

TIBCO-BW-CORE-500065: Throw activity [Throw] fault. Fault: {http://schemas.tibco.com/bw/plugins/basic/6.0/Exceptions}DefaultFault

15:56:48.332 INFO [bwEngThread:In-Memory Process Worker-5] c.t.b.p.g.L.w.0.0.LogError - ERROR: City2BillDesk - SendSNticketToBillDesk: failed to process the request with error: com.tibco.bx.core.faults.BxException: BX-600021: Error thrown with error code [{http://schemas.tibco.com/bw/plugins/basic/6.0/Exceptions}DefaultFault].

at com.tibco.bx.core.behaviors.activity.BxThrowBehavior.doEval(BxThrowBehavior.java:54)

at com.tibco.bx.core.behaviors.activity.BxActivityBaseBehavior.eval(BxActivityBaseBehavior.java:811)

at com.tibco.bx.core.behaviors.activity.BxActivityBaseBehavior.eval(BxActivityBaseBehavior.java:1)

at com.tibco.pvm.infra.api.impl.util.director.IpmEventDirectorBase.handleModelEvent(IpmEventDirectorBase.java:195)

at com.tibco.pvm.infra.api.impl.util.director.IpmEventDirectorBase.handleEvent(IpmEventDirectorBase.java:111)

at com.tibco.pvm.infra.support.work.impl.WorkItemAbstract.execute(WorkItemAbstract.java:177)

at com.tibco.pvm.im.rt.xm.util.work.ImxSTWorkRunnable.doWorkBlock(ImxSTWorkRunnable.java:170)

at com.tibco.pvm.infra.services.engine.impl.STWorkRunnable.run(STWorkRunnable.java:50)

at com.tibco.pvm.im.rt.xm.util.work.ImxSTWorkRunnable.run(ImxSTWorkRunnable.java:62)

at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)

at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)

at java.lang.Thread.run(Thread.java:745)