JMS Queue Sender in Hung State

[Mandeep Kohli 3]

Hi,

 

I am facing wiered issue. In one Service JMS Q Sender is being used to send a message to JMS Q (to Error Handling Framework Queue). Sunddenly when Service is running all the jobs get stuck at JMS Queue Sender Activity. Service still accepts new transactions but everything gets stuck into JMS Q Sender Activity. I am able to ping EMS server from BW Server.

Any help if someone faced same issue earlier

 

Thanks

Mandeep

[Manoj Chaurasia]

There are no Error message in logs. There is no security authorizatio issue while accessing the Queue as it works fine and suddenly it hangs in one of the the services.

 

 

Thanks

Mandeep

[Manoj Chaurasia]

Hi Mandeep,

 

As krutanjali said, check are there any other processes trying to access JMS Q receiver !. you can check the consumers accesssing the Queue.

 

Anand

[Manoj Chaurasia]

There are 2 listeners reading messages out of Q. Listeners are able to pick messages from Q but send is not able to send and JMS Q sender in code just hangs there.

 

Thanks

Mandeep

[Manoj Chaurasia]

Hi Mandeep,

 

Did you check what Ben Amiot told you because it could explain your issue.

 

regards,

mathieu

[Manoj Chaurasia]

No throttling policies and no messages pending in the Q when this happens.

[Manoj Chaurasia]

Can you check you IO of your HDD when this happens

 

Ben

[Manoj Chaurasia]

Disk I/O is pretty low.

 

Interesting observstion is:

 

JMS Queue Sender goes into just hung state.

Service accepts new transactions but everything gets into hung state at JMS Q Sender activity.

Only solution is Service restart.

 

Is it something service make a connection to EMS server while starting up and once that is broken you need to restart the service

[Ben Amiot]

Do you have some throwttling policies on the queue Or a queue size limit

 

When it hangs, is there any messages pending on that queue

 

Ben

[Anand puli 2]

Hi Mandeep,

 

Could you post the error message.

Also, can you check whether you have missed out any security authorization for accesssing the queues .

 

Anand

[Manoj Chaurasia]

Hello mandeep,

 

It sounds silly, but did you make sure that there is another service (JMS Q receiver) listening to the same queue

 

thnaks

Krutanjali

[Manoj Chaurasia]

Was there any Active process created..Did you tried restarting the services

[Julio Osorio]

Hi, did you solve your problem I'm facing exactly the same issue and I would like to know what you did to solve it.

[David Abragimov]

We are having similar issue. Periodically approximately once per 1-2 month random service from random package hang on JMS Sender activity. We havearound 20 packages and couple of hundred services.

It's not throwing any errors in the logs just hang on JMS Queue Sender activity. I see hanging threads with current activity "JMS Queue Sender" in tibco administartor. Attached screenshot. After "JMS Queue Sender" activity start hanging all the process from the package start hanging too. Package restart resolving the issue.

The "JMS Sender activity" is using TMP queue for destination . The services can be called from java (tibjms.jar-4.3.0.jar ) or from another tibco service using "JMS Queue Requestor".attached service template.

We are using Tibco 5.11 BW and EMS 8.0.0.9 on separate virtual servers windows2008 R2 6.1

 

Any help would be appreciated.

[David Abragimov]

the "JMS Sender activity" hang is probably related to temporary queue that set in ReplayTo. As workaround we are changing Temporary Queue to Static queue that resolving the issue.

 

The question is what is causing "JMS Sender activity" hang in case of temporary queue in ReplayTo

[David Abragimov]

It may be related to

5.14.0: BW-17137 The JMS Receiver and the JMS Sender activities that used the same

connection resource got into a dead lock situation while reconnecting

to the EMS Server.

5.13.0: BW-16413 The JMS Receiver and JMS Sender that used the same connection

resource got into a dead lock while reconnecting to the EMS Server.

Unfortunately I see only issue header in release notes for 5.14 BW. https://docs.tibco.com/pub/activematrix_businessworks/5.14.0/TIB_BW_5.14....

Haven't found details description in public